Our team is available 24/7, don't hesitate to contact us if you need assistance with making a reservation or if you have any kind of question or want to share your opinion on a hotel.
Even though made a reservation through our website payments are always made directly to the hotel and are based upon the current room rate. Unlike some other hotel booking platforms, you are never charged any reservation costs. The prices athat are shown on our website are always the prices that come directly from the hotels.
Your credit card details are only required because of warranty reasons and to show that you are an adult. Under no circumstances your card will be credited by us or the hotel.
Your reservation is sent immediately by mail and fax to the hotel and put into their own reservation system. Soon after you made your reservation, you will receive a confirmation e-mail containing your reservation number, which serves as proof that your reservation has been placed. If you, exceptionally, do not receive this confirmation mail, please contact our customer service immediately at +32 (0)471 201620, we are happy to help you.
If you wish, it's possible to pay your reservation in advance as long as there's still enough time before arrival. To do so, use the hotel contact information given to you in the confirmation e-mail. Contact them if you wish to make any prepayment.
If you have any question about BookYourHotel.org, take a look at our FAQ, or contact us by mail or phone. We are glad to help you.
BookYourHotel.org provides a full service hotel booking platform with over 6000 hotels worldwide, with websites in 5 languages.
We try to further optimize the quality of our services on a daily basis. Your opinion is of great value to us so please contact us if you have any questions or remarks.